HBA Basel in collaboration with KVALITO invites you to an engaging workshop, facilitated by Carl Emerson, on handling tough conversations with skill and impact.
Social isolation, quarantine, the prevalence of AI, and increasingly virtual relationships have all put pressure on the human element of our interactions. Sometimes, we don’t even know if we’re truly talking to a human! This can leave us uncertain about what is real, what we can influence, and how to navigate everyday conversations. As a result, it’s easy to get out of practice—yet we still have to engage with others, many of whom may not be skilled communicators.
Whether it’s a meeting with your boss, a job interview, a casual interaction in the street, or addressing a microaggression in an email, these challenges are everywhere. They can contribute to stress, fatigue, and general dissatisfaction.
In this story-led workshop, facilitated by Carl Emerson, we will explore the critical elements of effective conversation. We’ll examine what drives conflict—big or small—and discover strategies to navigate each interaction while remaining authentic, sustaining meaningful impact, and achieving the visibility and success needed in today’s evolving environment.
Meet Carl Emerson:
Carl is the founder of InsideOut Solutions. With nearly 40 years of professional experience, he is passionate about delivering practical solutions and helping individuals and teams access their full range of resources. Carl has a strong ability to look beyond surface-level symptoms to identify underlying issues. Through group facilitation, training and coaching, his work focuses on drawing out what is already present while providing the additional resources required to realise and achieve sustainable solutions. His central focus is personal leadership. Carl is an HBA Ambassador since 2015.