Participants can expect to gain a clear understanding of what emotional intelligence (EQ) is and why it is a critical differentiator in today’s leadership landscape. The webinar will explore practical strategies to strengthen self-awareness, empathy, and relationship management to improve team performance and engagement. Attendees will learn how to navigate difficult conversations, manage stress, and lead through change with confidence. They will leave with actionable tools they can immediately apply to build trust, influence others, and create a stronger, more resilient culture.