Each HBA Region is home to an Engagement Center of Excellence (COE), which is responsible for the growth and retention of HBA’s membership base in the region. Their role is to align member and volunteer engagement activities throughout the region’s chapters such as outreach at HBA events, hosting new member orientations, membership retention outreach, and volunteer placement/tracking/recognition. The primary Engagement committees are:
- Engagement Excellence: trains and guides HBA chapters on the processes and strategies determined by the regional Engagement COE.
- Regional Engagement: provides new and expiring member outreach for members in the region who are not aligned to a specific chapter. Administers volunteer award program for the region.
- Market Research: Conducts membership surveys in conjunction with HBA Central organization, as well as analyzes member data and event evaluation responses for the region. May conduct other research depending on regional needs. (Experience in SurveyMonkey and data analysis helpful.)
As a volunteer leader, you may at times handle sensitive information. Prior to applying for this role, we ask that you please review the HBA volunteer acknowledgement policy. By submitting an application for this opportunity you agree to be bound by this policy.